Terms And Conditions

Terms of supply

These are the Terms and Conditions of Quotation and Sale (“Terms and Conditions”) of all products supplied by Test Electrical Services, except as otherwise expressly agreed upon in writing between a duly authorized officer of Test Electrical Services and the customer, the following Terms and Conditions shall apply notwithstanding any provisions to the contrary which may appear on any document or agreement between the Customer and Test Electrical Services.

1. Definitions “Customer” means the person/s placing the order for Works and/or products supplied by Test Electrical Services to the Customer as specified in any invoice, document, or order. The customer warrants that they have the power to enter into this agreement and has obtained all necessary authorizations to allow them to do so.

“Test Electrical Services” means the franchisee that the Customer is contracting with whose business name and ABN appears on the quotation, invoice, receipt or TCA provided to the Customer.

“Quote” means any document containing a price for Works, including but not limited to Tax Invoices, quotations generated by computer or tablet devices, or handwritten quotations.

“Works” means any services rendered, products delivered, or any future or completed work done by Test Electrical Services.

2. Binding Nature

(A) All orders placed with Test Electrical Services shall only be accepted subject to these Terms and Conditions. The Customer has exclusively accepted and is immediately bound by these Terms and Conditions if the Customer places an order for the product/s or services, signs any Quote, pays the deposit, continues to provide instructions, and/or accepts the product/s or Works.

(B) Test Electrical Services may, at any time, alter these Terms and Conditions and such altered Terms and Conditions shall apply after notification by Test Electrical Services to the Customer.

3. Pricing

(A) If there is any error or omission in the Quote, Test Electrical Services reserves the right to change the contract sum on the Quote. This clause applies even if the Quote has been accepted by the customer. Prices quoted are subject to final costing assessment by Test Electrical Services.

(B) Upon acceptance of the Quote by the Customer, Test Electrical Services may require a deposit to be paid prior to any Works being commenced by Test Electrical Services. This deposit is at the sole discretion of Test Electrical Services.

(C) Notwithstanding any other clause, the contract sum on the Quote will only be valid for 30 days from the date of the quotation. Test Electrical reserves the right to make any changes to the Quote if the 30 days lapses.

(D) At Test Electrical’s sole discretion a portion of or the full amount of the deposit may be non-refundable. The amount that is non-refundable is a true estimate of costs and expenses spent to date.

(E)Test Electrical Services reserves the right to make any changes to the quotation including but not limited to the contract sum if either: (i) a variation is requested by the Customer, or (ii) a Quote has not been fulfilled within 30 days of the date the Quote was produced. Any variation from the quotation, schedule works, or specifications will allow Test Electrical Services the right to stop the progress of any works until Test Electrical Services and the Customer agree to changes. Payment for all variations must be made in full at the time which they are raised.

(F) After Test Electrical Services accepts your order you may not cancel the order unless Test Electrical Services agrees in writing. Test Electrical Services reserves the right to supply an order in full or only in part.

4. Terms of Payment

(A) The customer shall make payment according to the Quote or unless the Customer has been granted a credit account. Granting of a credit account shall be at the absolute discretion of Test Electrical Services and unless otherwise demanded by Test Electrical Services the Customer granted credit account shall make payment within the terms approved in the credit account.

(B) If the customer fails to make payment in accordance with clause 4(A), Test Electrical Services shall be entitled to:

• (i) Require the payment of cash upon delivery and commencement of any further Works;
• (ii) Charge default interest at the rate of 9% per annum on all overdue amounts (including late payment charges and amounts other than the contract sum) calculated on a day to day basis on any monies due but unpaid, such interest to be computed from the due date for payment AND the parties agree that such default is not a penalty but is a true measure of damages incurred by Test Electrical Services. Payments received from the Customer will be credited first against any default interest and all such charges shall be payable upon demand;
• (iii) Claim from the Customer all costs relating to any action taken by Test Electrical Services to recover money or goods due from the Customer including, but not limited to, any legal costs and disbursements on a solicitor-client basis;
• (iv) Cease any further Works for the Customer and terminate any agreement in relation to services and/or products that have not been provided or delivered; and

(C) The Customer shall not be entitled to set off against, or deduct from the contract sum, any sums owed or claimed to be owed to the Customer by Test Electrical Services nor to withhold payment of any invoice because part of that invoice is in dispute.

5. Completion Time

(A) Any date or time quoted for delivery and completion of the Works is an estimate only and Test Electrical Services shall endeavor to complete the Works at a time or times required by the Customer, but failure to do so shall not confer any right of cancellation, termination or refusal of delivery on the Customer’s part or render Test Electrical Services liable for any loss or damages directly or indirectly sustained by the Customer as a result thereof.

(B) The Customer will not be relieved of any obligation to accept or pay for products by reason of any delay in delivery or any strike, lockout, unavailability of raw materials, accidents to machinery, differences with workmen, breakdowns, shortages of supplies, or labor, fires, floods, storm or tempest, transport delays, acts of God, restrictions or intervention imposed by any Laws, regulations, Governments or agency’s thereof and any other cause beyond the control of Test Electrical Services or any other cause whatsoever.

6. Inspection

(A) The customer shall examine the products immediately after delivery and Test Electrical Services shall not be liable for any misdelivery, shortage, defect or damage unless Test Electrical Services receives details in writing within 14 days of the date of delivery of the products.

(B) If Test Electrical Services is employed to install said product/s the Customer shall not open, dismantle or otherwise handle the product/s.

7. Property and Risk

(A) Notwithstanding delivery of the product/s or their installation, property in any given products shall remain with Test Electrical Services until the Customer has paid and discharged any and all other indebtedness to Test Electrical Services on any account whatsoever including all applicable sales taxes and any other taxes, levies and duties. Any payment made by or on behalf of a Customer which is later voided by the application of any Statutory Provision shall be deemed not to discharge the Customer’s indebtedness and in such an event the parties are to be restored to rights which each respectively would have had if the payment had not been made.

(B) The Customer acknowledges that they are in possession of the products solely as a bailee for Test Electrical Services until payment as defined in clause 4(A) has been made in full to Test Electrical Services and until such payment, the Customer shall be fully responsible for any loss or damage to the goods whatsoever and howsoever caused following delivery.

8. Force Majeure

Test Electrical Services shall not be liable for any failure or delay in supply or delivery of the products or Works where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Test Electrical Services including, but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or intervention transport delays, fire, the act of God, breakdown of plant, shortage of supplies or labor, storm or tempest, theft, vandalism, riots, civil commotions or accidents of any kind.

9. Products and Works

If any products and Works specified within this quotation are unavailable at the time of the works being carried out, Test Electrical Services at its absolute discretion may substitute a reasonable alternative.

10. Warranties

(A) To the extent required by statute, subject to the conditions of the warranty as may be set out in The Australian Consumer Law located in Schedule 2 of the Competition and Consumer Act 2010 (Cth) Test Electrical Services warrants that if a defect in any of the Works carried out by Test Electrical Services is reported to Test Electrical Services within 12 months of the date of completion, then Test Electrical Services will either replace or remedy the Works subject to these Terms and Conditions.

(B) This warranty will not be applicable in any of the following:

• (i) Defect or damage caused which may be caused or partly caused by or arising through the failure of the Customer to properly maintain any Works, follow any instructions or guidelines provided by Test Electrical Services, use of any Works in any other way than as outlined in the quotation or by the Customer’s negligence.
• (ii) The Customer continues to use any of the works after any defect becomes apparent or would have become apparent to a reasonably prudent operator or user.
• (iii) The Customer allows someone other than a licensed professional to deal with the products.
• (iv) If the works fail due to fair wear and tear, any accident or act of God.

(C) The warranty shall cease and Test Electrical Services shall thereafter in no circumstances be liable under the terms of the warranty if the works are repaired, altered, or overhauled without Test Electrical’s express written consent.

(D) In respect of all claims, Test Electrical Services shall not be liable to compensate the Customer for any delay in either replacing or remedying the workmanship or in properly assessing the Customer’s claim.

(E) If Test Electrical Services must make an inspection outside of our premises, Test Electrical Services may charge the Customer for all reasonable costs incurred including labor, traveling, and other out-of-pocket expenses incurred if the fault or defect is deemed to be outside this warranty.

(F) Where the Customer seeks to have defective goods replaced, Test Electrical Services must have received notice within 6 months of the Customer receiving them and the goods must be returned to Test Electrical Services within 12 months of the Customer receiving them.

(G) Components and parts from third-party suppliers are subject to the same warranty (if any) as is extended to Test Electrical Services by the supplier.

(H) If Test Electrical Services replaces defective goods, ownership in those defective goods transfers wholly and unconditionally to Test Electrical Services.

(I) If a claim is made by a Customer and Test Electrical Services, after assessing the item, deem this to be out of warranty, Test Electrical Services will make reasonable attempts to contact the Customer to arrange for the items to be returned Test Electrical Services. If, after 30 days, the Customer has not made arrangements to have the goods returned, Test Electrical Services may dispose of the goods at the Customer’s expense.

(J) Time is of the essence in relation to all stipulated time requirements in this clause.

11. Customers Acknowledgements

(A) It is the sole responsibility of the Customer to check and confirm the order with Test Electrical Services prior to signing the Quote. Test Electrical Services will not be held liable for incorrect orders.

(B) It is the responsibility of the Customer to ensure that the Works can be completed without interruption, in a continuous workflow, and on the mutually agreed date. Test Electrical Services reserves the right to charge the Customer any extra costs incurred by Test Electrical Services by virtue of interruption including but not limited to additional return to site charges and travel costs. The customer shall be fully responsible to ensure that plumbing, electrical installations and any other installations not specified within this quotation do not foul the work area and associated areas. The customer shall be fully responsible for any necessary foundations.

(C) The Customer shall ensure that Test Electrical Services has clear and free access to the worksite at all times to enable them to carry out the Works. Test Electrical Services shall take all due and reasonable care when delivering and installing the product/s in accordance with the Terms and Conditions. Test Electrical Services shall not be liable for any loss or damage to the site.

(D) The Customer accepts all liability for, and indemnifies Test Electrical Services against, any custom orders or additional requests that are outside the usual scope of works, including but not limited to anything that is labeled as a “client/customer requirement”. The usual scope of works, and what is outside the same, is determined solely by Test Electrical Services.

(E)Test Electrical Services accepts no liability for the visual presentation or noise levels of installed products.

12. Termination

(A) If the customer fails to comply with any of these Terms and Conditions or being a natural person or persons commits any act of bankruptcy or being a corporation passes a resolution for winding up or liquidation (other than for the purposes of reorganization or reconstruction) or enters into any composition or arrangement with creditors or if a receiver or manager is appointed for any property or assets of the customer or becomes liable to be wound up by reason of insolvency or if any petition is presented for its winding up, or if a Liquidator or Provisional Liquidator is appointed, Test Electrical Services may, in addition to exercising all or any of its rights against the customer, suspend any further deliveries and immediately recover possession of any products not paid for in accordance with the Terms and Conditions. Test Electrical Services will not be liable for any loss or damage the Customer suffers as a result of Test Electrical Services exercising its rights under this Clause.

(B) If a Customer cancels or alters any order or part order for any product at any time after Test Electrical Services has received the order then Test Electrical Services reserves the right to charge to the Customer the cost of any product/s or materials already acquired for the order together with the cost of labor and tooling expended to the date of such cancellation or alteration. This is a genuine estimate of costs and expenses incurred by Test Electrical Services to date.

(C) Test Electrical Services reserves its rights as Seller under the Sale of Goods Act or similar State or Territory laws.

13. Personal Property Securities Act 2009 (“PPSA”)

(A) The Customer acknowledges and agrees that:

• (i) this agreement constitute a security agreement for the purposes of the PPSA and creates a registrable security interest under the PPSA in all materials supplied or will be supplied by Test Electrical Services to the Customer;
• (ii) Test Electrical Services has the right to register a financing statement under the PPSA with respect to the security interest created by this agreement;
• (iii) if Test Electrical Services registers a security interest under the PPSA, Test Electrical Services may exercise any or all remedies afforded to it as a secured party, without prejudice to any other rights or remedies arising out of a breach by the Customer of any agreement with Test Electrical Services; and
• (iv) the materials supplied or will be supplied by Test Electrical Services to the Customer are collateral for the purposes of the PPSA.

(B) The Customer waives any right the Customer has under the PPSA to receive notice in relation to registration events.

(C) The Customer and Test Electrical Services agree that neither party will disclose information of the kind specified under Section 275(1) of the PPSA.

(D)Test Electrical Services may elect, at its absolute discretion and at any time, that any section of the PPSA specified in Section 115 will not apply to the extent permitted by Section 115.

(E) This clause shall survive the Termination of the Contract.

14. Privacy Act 1988

(A) The Customer hereby acknowledges that:

• (i) Test Electrical Services collects personal information such as contact details, bank account details, insurance details, and credit card details and holds such information for seven (7) years. The purpose of the collection of personal information is only for internal use.
• (ii) they have been informed by Test Electrical Services that personal information about them may be disclosed to or acquired from or to a credit reporting agency.
• (iii) if they require further information regarding Test Electrical Services Privacy Policy they may obtain the same by providing notice to Test Electrical Services.

(B) The Customer hereby agrees:

• (i) that Test Electrical Services may contact any trade references or other credit references at any time whether now or in the future for the purpose of assessing credit worthiness.
• (ii) To Test Electrical Services receiving from any other credit provider or providing to any credit provider any information whether by way of report record or otherwise relating to credit worthiness for the purposes of exchanging information, assessing credit worthiness, and notification of default at any time whether now or in the future.
• (iii) To Test Electrical Services obtaining from a credit-reporting agency a credit report on the Customer for the purposes of assessing any credit application and the Customer further consents to Test Electrical Services obtaining such reports from time to time for the purposes of assessing credit worthiness during the continuance of credit provision.
• (iv) To Test Electrical Services obtaining from a business which provides credit information a report or information in relation to the Customer’s commercial credit worthiness or commercial dealings and using such information for the purpose of assessing the Customer’s application for credit.
• (v) That, in the event of default of payment of any of their debts, Test Electrical Services may disclose all information relating to the Customer’s account to its collection agency for the purpose of receiving any or all amounts outstanding.

15. General

(A) If any clause or part thereof of these Terms and Conditions is invalid or not enforceable in accordance with its terms, all other terms or parts thereof which are self-sustained and capable of separate enforcement without regard to the invalid or unenforceable clause or part thereof is and will continue to be valid and enforceable in accordance with its term.

(B) The Customer agrees that these Terms and Conditions are governed by and construed in accordance with the laws of the State or Territory of Australia from which this document is issued and the Customer and Test Electrical Services submit to the non-exclusive jurisdiction of the Courts of the State or Territory of Australia from which this document is issued.

(C) Subject to other clauses in these Terms and Conditions and implied provisions, Test Electrical Services shall not be liable whatsoever to the Customer for any indirect, consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Test Electrical Services of these Terms and Conditions. In the alternative, Test Electrical Services liability shall be limited to damages not exceeding the contract sum of the order.

(D)Test Electrical Services may assign all or any part of its rights and obligations without the Customer’s consent.

16. Amendments

Should you not understand anything stated in these Terms and Conditions or wish to request any amendments, please contact Test Electrical Services. If you give us instructions to proceed after receiving these Terms and Conditions, the same is taken as acceptance of the terms as disclosed herein.

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